SME Banking

Course Description:

This extensive training program is designed to provide professionals in the retail banking sector with the essential skills and knowledge required to excel in their roles. Covering a wide range of topics, from credit accounting to business lending and client relationship management, this course ensures a holistic understanding of retail banking operations. Participants will benefit from both foundational knowledge and specialized training, tailored to meet the demands of modern retail banking.

Course Objectives:

• Equip professionals with expertise in accounting, lending, and financial analysis.
• Enhance skills in business lending, credit reasoning, and financial fraud risk management.
• Improve capabilities in prospecting, networking, and managing small business client relationships.
• Foster a comprehensive understanding of banking and credit fundamentals.

Key Topics Covered:

1. Foundation of Banking:

   • Overview of retail banking operations.
   • Essential banking principles and practices.
     
     

2. Foundation of Banking and Credit:

   • Basic concepts of credit in the banking context.
   • Understanding credit policies and procedures.
     
     

3. Accounting for Credit Professionals:

   • Financial accounting principles for credit professionals.
   • Analysis of financial statements and creditworthiness.
     
     

4. Business Lending:

   • Fundamentals of business lending.
   • Assessing and managing business loans.
     
     

5. Delivering Small Business Solutions:

   • Tailored solutions for small business clients.
   • Effective strategies for addressing small business needs.
     
     

6. Credit Reasoning and Writing:

   • Developing strong credit reasoning skills.
   • Crafting effective credit proposals and reports.
     
     

7. Financial Accounting for Business Leaders:

   • Advanced financial accounting concepts.
   • Financial decision-making for business leaders.
     
     

8. Financial Accounting Fraud Risk:

   • Identifying and managing financial accounting fraud.
   • Implementing fraud prevention measures.
     
     

9. Collaborative Small Business Conversation:

   • Techniques for effective communication with small business clients.
   • Building collaborative relationships.
     
     

10. Effective Credit Conversation:

    • Strategies for effective credit discussions.
    • Enhancing client understanding and engagement.
      
      

11. High Impact Prospecting and Networking:

    • Techniques for successful prospecting and networking.
    • Building a robust client base.
      
      

12. Optimizing Relationships with Small Business Clients:

    • Managing and strengthening client relationships.
    • Delivering exceptional customer service to small business clients.
      
      

13. Monitoring Tool Kits:

    • Tools and techniques for monitoring credit and loan performance.
    • Ensuring compliance and risk management.
      
      

14. Certified in Small Business Banking:

    • Certification in small business banking principles.
    • Advanced knowledge and skills for handling small business accounts.
      
      

Target Audience:

• Retail Banking Professionals
• Credit Analysts and Officers
• Business Lending Specialists
• Small Business Bankers
• Customer Relationship Managers
• New Hires in Retail Banking
  
  

Certification: Participants will receive a certification upon successful completion of the course, validating their proficiency in retail banking and small business banking.

Enroll Now: Join our Comprehensive Retail Banking Training course to enhance your expertise, improve client relationships, and achieve excellence in the retail banking sector.